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Showing posts from July 8, 2007

Microsoft's Vista Is Not For The Faint of Heart

I needed a new computer. I decided to buy an HP Pavilion Notebook on sale at a local retailer. The HP notebook only came with Microsoft Windows Vista software. There were no new computers of any brand available with Windows XP any longer. (I know it's possible to buy XP and change the OS, but who wants to go to that much trouble?) To put it bluntly, Vista is a nightmare. So far I've spent roughly 20 hours on the phone with Tech support from both HP and Microsoft. In general, the support staff have tried to be helpful but don't know how to diagnose, much less fix, the multitude of Vista issues. Among the many nasty surprises I've had with Vista are the following: Initially ITunes was un-usuable until I discovered (by myself without help from any Microsoft or HP tech support who should have known this) that a Microsoft Vista update was required to have been installed before installation of ITunes 7.3. Having fixed ITunes myself, I then discovered that my IPOD itself was a